Managed Services Dubai UAE

Home
Our Offerings
Managed Services

Optimize Your IT Operations to Monitor, Troubleshoot and Improve IT Infrastructure & Improve Overall ROI for Your Business

It is difficult for industries to operate, maintain, and enhance systems due to the growing complexity of IT systems. Especially in the Banking, Financial Services, and Insurance (BFSI) sector, Cloudlink is one of the top-choice IT Managed Services providers for industry leaders. As your strategic partner for IT outsourcing, we can assist you in modernizing IT operations to have the greatest possible positive business impact.

Our cyber security services can help you and our EDR solutions allow you to successfully combat endpoint threats and achieve strong IT security.

With a wealth of experience, our Applications Managed Services Team can handle all aspects of the application landscape, from development support and maintenance to business continuity, coordinating with the appropriate OEMs of standard applications at support levels ranging from L0 to L3.

Our customers can easily manage and maintain their IT infrastructure with the help of our Infrastructure Managed Services Team. Utilizing our combined knowledge of operating systems and databases, our team develops a comprehensive process for infrastructure maintenance and support. Our consultants take care of everything, including filing tickets, addressing problems, and, if necessary, liaising with the original manufacturers of the relevant technology goods.

Explore our Managed Services offerings

✦ AI Operations & Optimization
Our approach to network and IT operations is accelerated by using AI and automation to move from manual, reactive, and incident-driven operations to proactive, data-driven operations.

✦ Cognitive Technology
With the help of our cognitive technologies, which combine big data and specialized knowledge of networks, emerging intent-based network operations can operate at previously unheard-of speeds, scales, and accuracy.

✦ Cloud IT
We are at the forefront of monetization and providing exceptional service. The shift to diversify revenues, outperform competitors, and maximize efficiency takes on new dimensions of complexity when top-line revenue growth is expanded through additional services.

✦ Network Management
More than ever, our management solutions are automated, intelligent, and effective. We're empowering companies to serve, secure, and scale opportunities in the enterprise of the future and beyond in a complex world of massive data and millisecond latency.

✦ Intent-Based Networks
We open up new avenues for network operations automation, efficiency gains, and performance enhancements. When necessary, our network will minimally involve humans in order to continuously monitor and adjust to ensure alignment with business intent.

✦ Network Optimization
By utilizing AI-powered, data-driven network optimization technologies, we can get an advantage and maximize the potential and performance of the network.

Learn More

Why Choose Us?

Flexible cooperation models
We are capable of handling every kind of IT task in your business. Additionally, we can share responsibilities and support co-managed cooperation with other IT service providers or your internal IT infrastructure department.
SLA-based service delivery
We document and sign an SLA outlining the services that will be provided, the terms, and the KPIs in order to guarantee service transparency and foster trust.
24/7 Availability and Fast Responsiveness
We will continuously monitor the condition of your infrastructure. Typically, it takes us no more than eight hours to complete urgent fixes and one to two weeks to deliver new functionality.
Smooth Communication
We decide on the best means and frequency of communication (tools, level of detail, timing) based on your personal preferences. In the event that any members of your team do not speak English, we will probably assign a contact for your language.

OUR OFFERINGS

Where Technology Meets Transformation: Code Your Success Story with Our IT Offerings

We work with you to provide a single or a number of IT infrastructure and software solutions in Dubai that are tailored to your requirements. The ideal infrastructure should essentially be invisible, supplying your team with everything they require to complete the task.

IT Infrastructure Consulting

To keep it fully functional, we assess your current IT infrastructure and develop and implement a comprehensive IT strategy.

IT Infrastructure Support

We offer expert L1-L3 support for your IT infrastructure or a portion of it. We are skilled at resolving both user-related issues and issues requiring in-depth technical knowledge.

Cloud Migration

To increase flexibility and scalability, reduce maintenance costs, and ensure minimal downtime during the migration process, we plan, design, and implement a full-scale cloud migration of your on-premises IT infrastructure.

Cloud and Infrastructure Security

As one of the top cloud providers in UAE, we increase employee and customer trust by incorporating proactive, sector-relevant threat intelligence into your cloud and infrastructure.

Backups

Scheduled backups and a disaster recovery plan are crucial components of IT infrastructure services. Don't expose yourself to lost data, whether due to a cyberattack or a technological failure. In order to help you get back on your feet, we'll establish a routine backup schedule and a data recovery strategy.

End-to-End Support

Along with ongoing upkeep and support, we offer consultation, planning, and installation. Building and maintaining your IT infrastructure is a major undertaking that needs ongoing assistance. We provide continuous support to your team as a part of our IT infrastructure services.

View All

Testimonials

I can heartily endorse Cloudlink IT Solutions for their outstanding customer support and top-notch solutions, which have assisted us in completely changing our business in Dubai. They have been a delight to work with and have allowed us to continue on our path toward digital transformation.

Smith Williams

The staff at Cloudlink IT Solutions has greatly aided us in our efforts to enhance our PAM solutions in Dubai. They were able to offer us the best options for our company since they had a thorough understanding of our requirements. They have always been accessible to assist us and have always been very dependable and prompt in their responses to our inquiries.

Davis Brown

Thank goodness for the expertise of the Cloudlink team, who created a new network WIFI access point and installed a firewall while handling the data transfer from the outdated old server to the new server with great care and efficiency. When we come across a problem or Cooper notices a problem, his team is extremely knowledgeable and competent to solve it. Cloudlink staff are responding quickly, and we're definitely going to engage with them again on the next Cooper IT project. To everyone on the team, thank you Cloudlink.

Cooper Clinic

The experience with Cloud link IT solution was great. Prompt service. Their after sale support is really appreciable.

Neethu Sudhakaran

Good customer support and Quick response. Nice Technical team who are always available for support and dedicated to finishing work on time.

Jineesh Kumar

Highly qualified IT professionals, they give the best IT services. Quality and quick service makes them unique.

Shamil Reji

100%Satisfied....Great Service.... Keep up your good work Team Cloudlink!!!

Akhil Mohan

Innovating and Dynamic team which is capable of undertaking the IT Infra Requirements.

Mahesh Vasanthan

CloudLink IT Solutions delivered exceptional service, demonstrating expertise, professionalism, and a proactive approach throughout. Their tailored solutions seamlessly integrated with our systems, and their outstanding customer service made the entire process smooth and efficient. I highly recommend CloudLink for anyone seeking reliable and innovative IT solutions.

Nishi Majeed

CloudLink provides customized cloud solutions to meet your needs, driving innovation and helping you stay ahead in today’s fast-paced digital landscape.

Joyeeta Sana

View All

FAQ

What is a managed service company?

A managed service company is a third-party provider that handles IT infrastructure, security, and support for businesses.

What are managed services, and how can they benefit my business?

Managed services involve outsourcing IT operations and maintenance to a specialized provider. A managed services company in Dubai like Cloudlink Solutions ensures your IT infrastructure runs smoothly, reducing downtime, enhancing security, and allowing you to focus on core business activities.

Why should I choose Cloudlink Solutions as my managed service provider in Dubai, UAE?

Cloudlink Solutions is a trusted managed service provider in Dubai, UAE, offering proactive IT support, cybersecurity solutions, and cloud management. Our expertise helps businesses optimize IT performance, minimize risks, and reduce operational costs.

What IT services are included in Cloudlink’s managed services?

Our managed services cover a wide range of IT solutions, including:

IT support and helpdesk services
Cybersecurity and data protection
Cloud computing and infrastructure management
Network monitoring and maintenance
Business continuity and disaster recovery

How does managed IT support improve business efficiency?

Managed IT support ensures 24/7 monitoring, quick issue resolution, and preventive maintenance. This proactive approach helps businesses minimize downtime, increase productivity, and stay ahead of potential technical problems.

Can small businesses benefit from managed services in Dubai?

Yes, small businesses can greatly benefit from managed services. Outsourcing IT management allows businesses to access enterprise-level IT solutions without the cost of an in-house team, ensuring scalability and security.

How does Cloudlink ensure data security in managed IT services?

We implement advanced cybersecurity measures, including firewalls, threat detection, and regular security updates. As a leading managed services company in Dubai, we prioritize data protection to safeguard your business from cyber threats.